Communication: The Swiss Army Knife of Clinic Leadership
Clinic leaders: learn how better communication builds trust, prevents staff conflict, and boosts retention, with practical tips for healthcare practice managers.
How To Communicate When It Matters Most
Big issues can create major distrust — or generate safety. How you communicate is 80% of the battle.
PODCAST: Pizza Parties Won’t Fix Your Turnover Problem
Chad Miller shares his expertise on creating culture in healthcare.
Appreciation That Retains Your Best People [Podcast]
Appreciating your team in ophthalmology is vital. Here are my tips.
Four Leadership Books I Consistently Recommend in Ophthalmology [Podcast]
Four leadership books I recommend to ophthalmology clinic leaders
Does Your Healthcare Practice Need Another Manager?
Waiting too long to hire a new manager can hurt your clinical healthcare operation in many ways.
High Wages Alone Won’t Solve Your Healthcare Turnover Problem
Money is far from everything, no matter what front line staff tell you.
Discretionary Effort: The Secret Sauce in Healthcare
In healthcare, if you can motivate employees to give additional effort, you can crush your goals.
Taming the Overwhelm: Notes from Dr. Rachel Boehm
How to tame overwhelm as a healthcare leader.
Caring for Patients: Lessons from My Conversation with Hillary Golden
Lessons in healthcare and ophthalmology patient care from a glaucoma expert.
