How to Train Exceptional Eye Care Technicians Who Stay
Planning and executing technician training is a key process for ophthalmology clinics.
Does Your Healthcare Practice Need Another Manager?
Waiting too long to hire a new manager can hurt your clinical healthcare operation in many ways.
High Wages Alone Won’t Solve Your Healthcare Turnover Problem
Money is far from everything, no matter what front line staff tell you.
Discretionary Effort: The Secret Sauce in Healthcare
In healthcare, if you can motivate employees to give additional effort, you can crush your goals.
Healthcare Finance Insights with CFO Mitt Mehta
Finance insights and tips for small healthcare clinics and mid-market healthcare rollup platforms.
Taming the Overwhelm: Notes from Dr. Rachel Boehm
How to tame overwhelm as a healthcare leader.
Caring for Patients: Lessons from My Conversation with Hillary Golden
Lessons in healthcare and ophthalmology patient care from a glaucoma expert.
Help! My Employees Are Making TikTok Videos at Work
How can you address employees making videos at work, or about work?
How Employee Turnover in Healthcare Affects Us All
How turnover in healthcare affects us all.
Could an Outsider Help You With Employee Retention?
Digging into costly employee turnover problems.
Avoid These Problems By Having a Compensation Structure
Think about staff pay because if you don’t, they will think about it. And the thoughts won’t be good ones.
Tips for Conducting Effective Workplace Investigations
Every business will need to conduct an investigation at some point. Make a mistake, and the costs could be almost limitless and your culture could be destroyed. Avoid those traps with my investigation tips.