What Actually Drives Administrator Pay in Ophthalmology Practices — And What Doesn't
Practice Administrator pay can be confusing. Let us help.
The $8 Million LASIK Error (*and How HR Is Related)
A jury awarded $8 million in a LASIK malpractice case. Are you creating other risks in your practice?
90-Day Culture Reset for Ophthalmology Clinics
Learn how ophthalmology leaders can improve culture, boost staff retention, and reduce HR risk with a simple 90-day plan.
Addressing Front Desk Burnout in Healthcare
Get some tips for addressing burnout in the ophthalmology and healthcare front desk.
Managing Gen Z in Ophthalmology: Tips I Learned from Luke Goetting
Learn 4 practical ways eye care practices can engage Gen Z staff, improve healthcare staff retention, and reduce turnover through growth, gamification, transparency, and co‑created leadership.
PODCAST: Pizza Parties Won’t Fix Your Turnover Problem
Chad Miller shares his expertise on creating culture in healthcare.
Hiring, Firing, and More: Go Slow or Fast?
Discover how ophthalmology leaders can balance speed and caution in HR to improve staff retention, reduce risk, and build a stronger, more profitable eye care team.
How Involving Your Staff Can Transform Your Ophthalmology Practice
Learn how to boost ophthalmology staff retention and clinic profitability by involving your team in decision-making through Lean tools and transparency.
Appreciation That Retains Your Best People [Podcast]
Appreciating your team in ophthalmology is vital. Here are my tips.
Four Leadership Books I Consistently Recommend in Ophthalmology [Podcast]
Four leadership books I recommend to ophthalmology clinic leaders
Optimize Your Optical Department — with Barbra Dey [Podcast]
Barbra Dey shares tips to optimize your optical department and sales - and your effectiveness in communicating with your optometry and ophthalmology clinical teams.
PIP Tips: Writing Performance Plans in Ophthalmology
Writing a PIP to improve staff performance in ophthalmology? We’ve got you covered.
What the Heck is HR, Anyway? [Podcast]
Find out what HR is and how it works in ophthalmic settings.
Pay Incentives in Eye Care
How can we pay for performance in ophthalmology? And does it make a difference?
Year End Checklist for HR Compliance
Ophthalmology and other healthcare clinics should review many processes annually to ensure they are compliant and they minimize risk.
Tips for A Successful Employee of the Month Program
Retaining eye care and healthcare staff requires appreciation and gratitude. An employee of the month program is one way to accomplish this.
Things I Learned While Picking Up Trash for Money
There’s always a silver lining of wisdom to be gleaned from every challenge.
Managing Staff Travel in Ophthalmology
Sending technicians out on the road brings a new set of administrative challenges. Are you ready?
How to Manage Your Clinic Managers
If you want better leaders, you have to manage them effectively.