How to tame overwhelm as a healthcare leader.

Lessons in healthcare and ophthalmology patient care from a glaucoma expert.

How to calm upset patients (and staff)

hire now and retain forever

How can you address employees making videos at work, or about work?

How turnover in healthcare affects us all.

Digging into costly employee turnover problems.

Think about staff pay because if you don’t, they will think about it. And the thoughts won’t be good ones.

Every business will need to conduct an investigation at some point. Make a mistake, and the costs could be almost limitless and your culture could be destroyed. Avoid those traps with my investigation tips.

Interviewing is a skill. Use a scorecard to help you be more consistent and effective.

healthcare worker retention and culture