Communication: The Swiss Army Knife of Clinic Leadership
Clinic leaders: learn how better communication builds trust, prevents staff conflict, and boosts retention, with practical tips for healthcare practice managers.
How To Communicate When It Matters Most
Big issues can create major distrust — or generate safety. How you communicate is 80% of the battle.
What Actually Drives Administrator Pay in Ophthalmology Practices — And What Doesn't
Practice Administrator pay can be confusing. Let us help.
The $8 Million LASIK Error (*and How HR Is Related)
A jury awarded $8 million in a LASIK malpractice case. Are you creating other risks in your practice?
90-Day Culture Reset for Ophthalmology Clinics
Learn how ophthalmology leaders can improve culture, boost staff retention, and reduce HR risk with a simple 90-day plan.
Addressing Front Desk Burnout in Healthcare
Get some tips for addressing burnout in the ophthalmology and healthcare front desk.
Managing Gen Z in Ophthalmology: Tips I Learned from Luke Goetting
Learn 4 practical ways eye care practices can engage Gen Z staff, improve healthcare staff retention, and reduce turnover through growth, gamification, transparency, and co‑created leadership.
Hiring, Firing, and More: Go Slow or Fast?
Discover how ophthalmology leaders can balance speed and caution in HR to improve staff retention, reduce risk, and build a stronger, more profitable eye care team.
How Involving Your Staff Can Transform Your Ophthalmology Practice
Learn how to boost ophthalmology staff retention and clinic profitability by involving your team in decision-making through Lean tools and transparency.
PIP Tips: Writing Performance Plans in Ophthalmology
Writing a PIP to improve staff performance in ophthalmology? We’ve got you covered.
Pay Incentives in Eye Care
How can we pay for performance in ophthalmology? And does it make a difference?
Year End Checklist for HR Compliance
Ophthalmology and other healthcare clinics should review many processes annually to ensure they are compliant and they minimize risk.
Tips for A Successful Employee of the Month Program
Retaining eye care and healthcare staff requires appreciation and gratitude. An employee of the month program is one way to accomplish this.
Things I Learned While Picking Up Trash for Money
There’s always a silver lining of wisdom to be gleaned from every challenge.
Managing Staff Travel in Ophthalmology
Sending technicians out on the road brings a new set of administrative challenges. Are you ready?
How to Manage Your Clinic Managers
If you want better leaders, you have to manage them effectively.
Actionable Recruiting Strategies for Healthcare Leaders
If you want better hiring, then improve your connection.
Employee Performance Review Mastery in Ophthalmology
Performance reviews can enhance your clinic or be a burden. Which will you choose?